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Notice

for orders outside UK

Postage outside of UK can take a while to arrive so tracked shipping is advised. Standard is still available for varied cost - read more in FAQ.

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FAQ

REFUNDS AND EXCHANGES

Unfortunately we do not do refunds or exchanges. We're a small project and all income goes to maintaining and creating trans spaces.

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UK SHIPPING

As Trans_Muted is based in the UK, products should arrive within one to four days of purchase unless TM volunteers are ill.

LOST PARCELS (UK) - if it has been 7 working days since your purchase, please email us with the details of your order. We will do our best to chase your parcel! 

INTERNATIONAL SHIPPING

International shipping can take anywhere from within a week to (sometimes) a month. Unfortunately, we're unable to pester international delivery services, and advise tracked shipping if quick arrival is a preference.

LOST PARCELS - if it has been 14 working days since your purchase, please email us with the details of your order. We will do our best to chase your parcel! We also advise that you go to your local post office, if you have one, in the case of missed delivery. 

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